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Unemployment Compensation Tax Agent – Collections Support Unit Team

Commonwealth of Pennsylvania
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Are you looking for a flexible and rewarding career in tax compliance, collection, and investigation? Do you like communicating with people and having variation in your work assignments? If so, look no further! The Department of Labor & Industry (DLI) is looking for independent and highly motivated individuals to help a wide range of employers and businesses comply with PA Unemployment Compensation (UC) law. If this is the direction you can envision taking your career, apply today and join our team of professionals!

DESCRIPTION OF WORK

In this position, you will assist in the collection of reports, contributions (taxes), interest, penalty, and amounts due from delinquent employers. You will conduct special investigations to determine solvency or financial status of an employer and make determinations as to an employer’s ability to meet payments on proposed payment agreements. You will use your effective communications skills to meet with employers in person, through telephone contact, and through written or email correspondence to determine their financial circumstances and secure a satisfactory payment arrangement. You will represent the bureau in judicial actions before a district judge in the prosecution of employers for failure to file reports, produce records for audits, or for non-payment of contributions due. Additionally, you will prepare legal documents to ensure collections are made of delinquencies protected under a bankruptcy plan, and determine the appropriate action to take on bankruptcy cases. Each case is unique and offers an abundance of new learning opportunities. You will spend some of your time traveling, working remotely and on-site with courts as well as businesses throughout Pennsylvania.  

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week

  • Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
  • Alternate Work Schedule (AWS) may be available.
  • Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
  • Salary: Starting salary is non-negotiable.
  • Please review all individual job postings for similar job titles and apply accordingly. Each posting is for a different team. Applying for this posting does not also automatically apply you for any of the other postings with similar job titles that you may be interested in applying for.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

 

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:

  • A bachelor’s degree which includes or is supplemented by 18 college credits in finance and accounting, of which at least 6 college credits are in accounting; or
  • An equivalent combination of experience and training which includes 18 college credits in finance and accounting, of which at least 6 college credits are in accounting.


Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.


How to Apply:
 

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position. 

 
Veterans: 
 

 
Telecommunications Relay Service (TRS): 
 

  • 711 (hearing and speech disabilities or other individuals).

 
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

 

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position.  No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.