Operations Coordinator

The Operations Coordinator supports the day-to-day administrative, operational, and logistical needs of Maryland Humanities. This role plays a key part in ensuring smooth internal processes, well-executed events, and strong organizational coordination across teams. The Operations Coordinator is highly organized, detail-oriented, and comfortable managing a mix of administrative tasks, event logistics, and cross-functional support.

Salary Range: $55,000-$57,000

FLSA Status: Exempt; Permanent; Full-time (32 hours/week)

Reports to: People & Operations Officer

Working Conditions: Hybrid, remote first

Supervisory Responsibilities: None

Duties Include:

Event Coordination & Logistics

• Coordinate all aspects of event logistics, including venue coordination, catering, vendor communication, and event-related communications (invitations and follow-ups). Primary focus will be on the Regional Humanities Network, traveling exhibits, advancement events, and special projects
• Manage event RSVPs and attendee data, including maintaining accurate records, preparing attendee lists, and ensuring proper entry in DonorPerfect
• Support event logistics for other programs as needed, in coordination with program staff

Administrative & Operational Support

• Provide general administrative support across the organization, including scheduling, document preparation, and coordination tasks
• Support internal systems and workflows, including basic task management in Asana
• Serve as a backup for the People & Operations Officer for essential operational tasks (e.g., mail processing, administrative workflows)

Advancement & Data Support

• Assist with batch reporting and data entry 
• Maintain accurate records and support data organization across systems

Governance & Board Support

• Maintain board records, including terms, contact lists, and governance documents
• Support preparation for board and committee meetings, including building and managing Asana workflows
• Assist with tracking and organizing board-related materials

Required Qualifications & Skills:

• 2-4 years of experience supporting events or event logistics
• 2–4 years of experience in administrative, operations, or coordination roles (nonprofit experience a plus)
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• Close attention to detail and accuracy, especially in data entry and recordkeeping
• Clear and professional written and verbal communication skills
• Comfort working with digital tools and systems (e.g., Google Workspace, Asana, CRM platforms such as DonorPerfect, Canva)
• Flexibility and willingness to support a range of operational needs across teams
• Demonstrated initiative to learn and enhance skills that promote equity, inclusion, and cultural responsiveness, and an understanding of systems of oppression and their impact on communities
• Demonstrated commitment to the creation of inclusive spaces and to the equitable treatment of all, including participants, audiences, supporters, staff, and board, at every level of the organization
• Commitment to Maryland Humanities’ mission, vision, and values (see https://www.mdhumanities.org/about-us/mission-vision-values/)
   

Working Conditions and Physical Requirements:

• Maryland Humanities offices are located in Baltimore, MD. The office is open for staff to work from as needed. Each staff person is expected to join on-site team meetings at least 1 day per month.
• Must be located in or willing to relocate to Maryland
• Regular travel throughout the state of Maryland to support events is required
• Ability to work occasional evenings and weekends in support of events
• Prolonged periods of sitting and working on a computer

Additional Details

No one candidate will be perfect for this job. The skills and experience needed to be successful in this job exist on a spectrum. Frequently cited statistics show that candidates with disabilities, BIPOC candidates, women, and members of marginalized and/or systematically excluded groups apply to jobs only if they meet 100% of the qualifications. Maryland Humanities is happy to leave that statistic in the past. No one ever meets 100% of the qualifications. Please just apply.

What we are offering

• The annual salary for this position is $55,000-$57,000.

• 4-day, 32-hour work week with flexible scheduling.

• Employees are eligible for employer-provided health and dental insurance coverage (two plans offered, including one 100% employer paid), flex benefits, retirement (including a 4% employer contribution), monthly stipend to offset parking and/or work-from-home expenses, and annual funding for professional development.

• We have 19 days of vacation per year and 12 days of sick leave per year, as well as access to advance and donated leave if needed

• 15 paid holidays and 2 floating holidays. Access to holiday exchange (i.e. observing Eid Al-Adha instead of Christmas)

• We offer a sabbatical with up to 6 weeks after five years of service and up to 10 weeks after 10 or more years of service.

• Employees have access to Volunteer Time Off.

• We offer Extended Family and Medical Leave of 12 weeks, with additional eligibility for 4 weeks of a gradual return to work

• We traditionally close the offices at the end of the year, Dec 24–Jan 1.

Maryland Humanities’ staff have established shared working values, linked here.